AI POWER SKILLS FOR WORKPLACE PRODUCTIVITY
(2 DAY PROGRAMME)
COURSE RATIONALE
COURSE OBJECTIVE
At the end of this course, participants shall be able to:
- Understand how AI works and its role in workplace productivity
- Apply structured prompting techniques
- Use AI to write professional emails, reports, and business documents
- Generate presentations, visuals, and content efficiently
- Improve meeting efficiency, planning, and daily productivity using AI
- Analyse information, extract insights, and support business decisions
- Apply AI for structured problem-solving and decision-making
- Use AI to manage and understand documents effectively
- Identify AI limitations, risks, and apply responsible usage practices
- Develop a practical AI implementation plan for daily work
COURSE CONTENT
Module 1: AI Fundamentals & Prompting Skills
- AI & Generative AI
- How AI works
- AI vs Search Engine vs Human thinking
- AI capabilities & limitations
- Introduction to AI tools
- Prompting fundamentals & skills must learn
- Hands-on prompt practice
Module 2: AI for Emails, Reports & Business Writing
- Writing emails using AI
- Handling customer complaints professionally
- Rewriting and improving poor emails
- Converting notes into structured reports
- Creating meeting minutes
- Grammar and clarity improvement
Module 3: AI for Presentation, Visual & Content Creation
- Generating presentation ideas and outlines
- Creating slides using AI tools
- Designing visuals and posters
- AI image creation
- Creating videos using AI
- Content creation for business and marketing
Module 4: AI for Meetings, Planning & Daily Productivity
- Creating meeting agendas
- Converting discussions into meeting minutes
- Task and project planning
- Task prioritisation
- Executive summary for management
- Weekly and daily planning using AI
Module 5: AI for Research, Information Analysis & Business Insights
- Smart research using AI tools
- Supplier and product comparison
- Extracting business insights
- Customer feedback analysis
- Trend and pattern analysis
- Financial analysis and dashboard insights
Module 6: AI for Problem Solving & Decision Making
- Root cause analysis using AI
- Generating solutions
- Evaluating options (pros & cons)
- Risk analysis
- Creating action plans
- Real workplace problem scenarios
Module 7: AI for Knowledge & Document Intelligence
- Using AI as a “second brain”
- Uploading and analysing documents
- Comparing multiple reports
- Extracting key insights from documents
- Building AI knowledge systems
- Data extraction
Module 8: Responsible AI Usage & Workplace Implementation
- AI limitations and risks
- Verifying AI outputs
- Data confidentiality and security
- Ethical use of AI
- Common mistakes
- Personal action plan for AI adoption
- Group discussion & exercise
TRAINING METHODOLOGY
This programme adopts a highly practical, structured, and interactive learning approach designed for working professionals with no technical background.
The training focuses on real workplace application rather than theory, ensuring participants can immediately use AI to improve their daily work.
The session combines short concept explanations with live demonstrations, guided practice, and hands-on activities. Participants will work on real tasks such as emails, reports, analysis, and planning, allowing them to apply AI tools directly to their own job responsibilities.
Step-by-step guidance is provided to help participants write effective prompts, review AI outputs, and refine results for better quality and accuracy. Real business scenarios and case-based exercises are incorporated to enhance understanding and relevance across different departments. Participants are encouraged to test, experiment, and improve their prompts during the session, building confidence in using AI independently.
Group discussions and sharing sessions are included to promote idea exchange and practical learning from peers. The programme concludes with a personal action plan, where participants identify specific tasks they will implement using AI immediately after the training. This approach ensures high engagement, practical learning, and measurable improvement in workplace productivity.
FOR WHOM
This programme is suitable for:
- Directors & Senior Management
- Managers & Executives
- Administrative & Operations Staff
- HR, Finance, Sales & Marketing Teams
- Customer Service & Support Teams
- Engineers, Analysts & Professionals
- Any working adult who wants to improve productivity
Entry Requirement
- Basic computer literacy is sufficient
- No IT technical knowledge is required
- Bring along own laptop/computer
